Updating or correcting your personal data with SSS | Susie Bugante (2024)

  • Column
  • Opinion
  • Susie Bugante
  • May 10, 2016
  • 3 minute read
  • Updating or correcting your personal data with SSS | Susie Bugante (1)

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Updating or correcting your personal data with SSS | Susie Bugante (9)Having incorrect or un-updated personal record with the Social Security System (SSS) could be problematic, especially at a time when one applies for a benefit claim.

One of the common failures of SSS members is updating their civil statuses and lists of beneficiaries or correcting their names according to their birth records or submitting the supporting documents needed during SSS registration. What they don’t realize is that updating or correcting their personal record with SSS is really quite simple. All they need to do is accomplish SSS form E-4 or the Member Data Change Request Form and submit it with the needed supporting documents.

For correction of name and birth date, the supporting document required is the birth certificate duly authenticated by the Philippine Statistics Authority (PSA), formerly National Statistics Office, or a valid passport. In the absence of both, a certificate of no birth record issued by the local civil registrar or the PSA along with any two valid identification cards or documents showing the member’s name and date of birth, as listed at the back of the SSS Form E-4.

If the correction of name is due to naturalization from Filipino citizenship to foreign citizenship or vice-versa, any of the following should be submitted: Certificate of Naturalization issued by the Philippine Department of Foreign Affairs, identification certificate issued by the Philippine Bureau of Immigration, and any foreign government- issued ID cards and/or documents showing the new name (e.g., passport, driver’s license).

To update one’s civil status from single to married, a marriage contract is required; from married to legally separated, certificate of separation; from married to widowed, death certificate or court declaration of presumptive death; from married to single, a certificate of finality of annulment or annotated marriage contract or decree of divorce or certificate of divorce (in the case of Muslim members) or certificate of no marriage (if not legally married to a previously reported spouse).

Sometimes members commit mistakes in indicating their gender during registration. To correct one’s gender, any of the following documents may be submitted: birth certificate, passport, member’s copy of Personal Record (SS Forms E-1, RS-1, OW-1, NW-1) duly received by the SSS where the correct gender is indicated and court order granting petition for correction of gender, if with erroneous entry of gender in the birth certificate.

Updating or correcting your personal data with SSS | Susie Bugante (10)

To report new or additional dependents or beneficiaries in case of a spouse, the submission of a marriage contract is required. In the case of a dependent child, a birth or baptismal certificate is needed or a decree of adoption as the case may be.

To delete previously reported dependents or beneficiaries, in the case of a spouse, any of the following, whichever is applicable, should be submitted: decree of legal separation, if legally separated with previously reported spouse; death certificate of spouse, if due to death of previously reported spouse; certificate of Finality of Annulment/Nullity or annotated Marriage Contract/Certificate, if due to annulled or void marriage with previously reported spouse; court order on declaration of presumptive death, if previously reported spouse is presumed dead; and certificate of divorce (OCRG Form No. 102), if due to divorce of Muslim member with previously reported spouse.

To remove one’s parents as beneficiaries one must submit parents’ death certificates, if previously reported parents are already dead.

Why is it important to update or correct one’s personal data with the SSS? To avoid delays in the processing of one’s benefit claims and to ensure that the rightful beneficiaries are given the benefits due them.

For more details on SSS programs, members can drop by the nearest SSS branch, visit the SSS web site (www.sss.gov.ph), or contact the SSS Call Center at 920-6446 to 55, which accepts calls from 7 a.m. on Mondays all the way to 7 a.m. on Saturdays.

*****

Susie G. Bugante is the vice president for public affairs and special events of the SSS. Send comments about this column to susiebugante.bmirror@gmail.com.

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34 comments

  1. the problem is how can you fix if the member is already dead and can’t able to process the changing of her gender from male to female, that’s the problem with our mother. We cant able to get the funeral and death claim due to her gender issue. And its been awhile and our local SSS were our mother was registered advised us to just wait… they can’t even tell us a definite date. Were is the justice… the money that is supposed to be used in our mother’s funeral was put on hold. Hope you could help us with our concern. Thanks and God bless.

    Reply

  2. i already apply last Sept. i just follow up if they already finish my sss card.

    Reply

  3. can i add my fiancee’s name in beneficiaries even were not yet married? i am already legally annuled to mu first marriage

    Reply

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    Reply

  5. can anyone help me what to do? i filled up and registered online successfully with the personal record and number slip pdf forms, but after this, i saw the middle name of my father is incorrect. how to change that? do i need to get another form which is the E4 form? i tried filing up this form but there is no it. help me please.

    Reply

    1. Same problem here dude…my fathers middle name

      Reply

  6. Why does it take 2 to 3 months before I can get a printed copy of my membership profile indicating my beneficiaries? I just came from their Kalentong office and they could not even check in their system if my profile is updated.

    Reply

  7. Im having a problem now for the death claim of my father.there was a descripancy in his birthdate..we the families and frens of him are knew that his birthdate is dec.26,1960 (his philhealth i.d. is same as dec.26,1960)
    But when he died we found out that he was born january 1,1960,
    When my mom went to Sss office to claim for his death the E-1 form that he filled up before was dec.26,1959..
    Please help me what is the right thing to do..

    Reply

    1. same po tayo nang prob..ung byenan ku po yan dn problema..knina lng namin na laman na mali ung birthday na naka lagay sa birth certificate nya.. imbis nga AUG.26,1959 ung nka ilagay e april 26,1960 pru sa baptismal nya..bininyagan sya nuong dec.16,1959

      Reply

  8. If it is ok if i can process sss- e4 of my father
    And i have the authorization letter because he is senior ang already have injury in her auncle..

    Reply

  9. how many days does it take when updating the middle name?

    Reply

  10. How long is it gonna take to change a member’s birthdate?

    Reply

  11. In my PSA I am an illegitimate child so I dont have a middle name. But all of my personal documents etc. including SSS account is that i have a middle name . is it easy to update this kind of personal info issue?

    Reply

  12. My concern is my mother’s maiden name is incorrect. How can I change it?

    Reply

  13. Is it okay for a beginner po na mgkamli ang fill up sa online ng birthplace tska address?ngkabaliktad po kase.pwde po ba eedit un?d pa nmn po aq nkakuha ng e1 form sa knila tska paanu po eedit un qng sakali?

    Reply

  14. hello po.. paano po ba mag eedit ng middle name ng mother online kasi po mali yong nailagay ko please help me naman po.. thank you

    Reply

  15. Hi po nag register online po ako ngayon Sa ss s kaso po diko nalagay ang middle name ko ano po gagawin ko.reply po asap please

    Reply

  16. Paano po Mai cocorect Yung mother’s name kase napansin po namin na nakalagay is name na nag register paano po ipabago to ..

    Reply

  17. How to change my father’ birthdate on sss?

    Reply

  18. How can I claim the deathclaim of my father if he fill up in the form Married but my mom and him are not legally married .

    Reply

  19. Hello po. Nag apply po ako kagabi thru online sss kaya lang yong name ko nalagyan ko ng 4th instead na SHINY AVRIEL REYES. nagiging Shiny Avriel 4rt Reyes paanu po matanggal yun ?

    Reply

    1. Hello po. Same concern po. Nalagyan ko din po nang suffix yung akin. Nakapachange na po ba kayo?

      Reply

  20. I have a problem with my sss coze I used my father’s family name before but it said it was ok coze I have my father signed on my PSA but the problem is i don’t have middle name in my PSA and my family name is my mother’s family name .. how will I be able to fix it .. when I ask SSS office in pampanga they said I can’t change it hope you can answer my question coze I want to go abroad.

    Reply

  21. Hi po i have a problem how to change my father’s birthday sa sss? Thank you po

    Reply

  22. Paano po kapag may incorrect spelling sa name ng deceased sss member?isang letter lng po ang mali…ano po kayang pwedeng gawin? Thank you po..

    Reply

  23. e appdate ko sana ang record ko sa sss

    Reply

  24. hello po.. paano po ba mag eedit ng middle name ng mother online kasi po namispelled yung middle name. please help me naman po.. thank you

    Reply

  25. hello po mam/sir nagkamali po ako sa pag fill up po pwde pa po ba palitan ito

    Reply

  26. Hello po ma’am/sir Pano po ichange Yung name Ng mama ko tas Yung sa purpose po

    Reply

  27. How to change my mother’s name and the purpose of it

    Reply

  28. Hi po magandang gabi po, tanong ko lang po kung pwede I update yung e-mail address and mobile phone number?

    Reply

  29. panu po ba mag lagay ng middle name sa sss account hindi kopo ksi na lagyan .

    Reply

  30. Hi po gusto ko po Sana mapalitan status ko kaso Mali po yng name ko nung dalaga pa ako.pano po kaya yn?

    Reply

  31. Good afternoon. I just registered my husband( BALTAZAR K. FERNANDO) with the SSS but have not yet started paying the premiums. In his Personal Record, there are some error I entered-his height, his Place of Birth, his mother’s maiden name and my Date of Birth, particularly the month. I am supposed to correct them in the Member Data Change Request, but the aforementioned subject of correction are not included in Item B-Type of Data Change. May I be guided? Thank you very much!

    Reply

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Updating or correcting your personal data with SSS | Susie Bugante (2024)

FAQs

How can I change my personal information in SSS? ›

How to request member data changes in My. SSS
  1. Log in to your My. ...
  2. Click “Request for Member Data Changes (Simple Correction)” under the E-services tab.
  3. Choose one data change request from the following: ...
  4. Supply needed information and upload the required supporting document/s.
Mar 24, 2021

How to update member data record in SSS? ›

Changes in your record should be reported immediately to the nearest SSS office through the submission of Member's Data Change Request (SS Form E-4) and the required supporting documents: Change of civil status from Single to Married - Marriage contract.

What are the requirements for updating SSS? ›

1.1 Birth Certificate 1.2 Marriage Contract/Marriage Certificate 1.3 Death Certificate 2. All ID cards and/or documents with English translation issued by foreign governments are acceptable.

How to update SSS beneficiaries? ›

Members can designate or change their beneficiaries by filling out the necessary forms and submitting them to the nearest SSS branch.

How can I get my SSS personal data form? ›

If you're already an SSS member and you want to get a copy of your E1 form, you can request for it online through the SSS member portal; no need to visit their office to request your personal record.

How can I reset my SSS account? ›

GO TO WWW.SSS.GOV.PH THEN CLICK “MEMBER” UNDER “PORTALS” 1 Page 3 2 CLICK “FORGOT USER ID OR PASSWORD” Page 4 3 YOU WILL BE PROVIDED TWO OPTIONS TO RETRIEVE YOUR USER ID / PASSWORD. ENCODE THE CRN / SS NUMBER WITHOUT DASH (-) OR SPACES IN BETWEEN, ENTER THE CODE AND CLICK “SUBMIT”.

Can I stop paying SSS after 10 years? ›

Keep paying your SSS contributions as a voluntary member until you reach the age of 65, even if you've already paid more than 120 contributions.

Where can I get my SSS records? ›

My. SSS is an online service portal that allows SSS members exclusive access to their contributions and membership records, make online transactions, set appointments with their SSS servicing branch, and request copies of their records, as needed.

How much is the first loan in SSS? ›

We hope these answer some of them! #### How much is the first loan in SSS? The salary loan is equivalent to one month's worth of salary given that you have completed at least 36 months of total contributions, six (6) months which has been posted in the last 12 months (before the month of application).

What are required documents for SSS? ›

Prepare an original (or certified true copy) and a photocopy of any primary document:
  • Birth or baptismal certificate.
  • Passport.
  • Driver's License.
  • Professional Regulation Commission (PRC) Card.
  • Seaman's Book.
Dec 7, 2023

How can I update my SSS mobile? ›

Update your SSS mobile app through Google Play Store and Apple App Store as follows:
  1. Search for the SSS Mobile App and click on Update; or.
  2. Uninstall the existing SSS Mobile App in your smartphone then download the SSS Mobile App version 3.0.

Who are the qualified beneficiaries of SSS? ›

Primary beneficiary/ies: the dependent spouse until he/she remarries, and. dependent legitimate, legitimated or legally adopted and illegitimate children who are below 21 years old, not gainfully employed, not married.

Can you update beneficiaries online? ›

You'll need to assign at least one beneficiary for each account; most of the time you can add, change, or delete your beneficiaries online.

How much pension will I get from SSS after 10 years? ›

SSS Pension Formula 2:

The second formula calculates your monthly pension using your credited years of service (CYS) and the minimum guaranteed pension. Your monthly pension is ₱1,200 if your CYS is between 10 and 20 years. Your monthly pension is ₱3,400 (₱2,400 + ₱1,000) if your CYS is 20 years or more.

Who gets pension after death? ›

When a participant in a retirement plan dies, benefits the participant would have been entitled to are usually paid to the participant's designated beneficiary in a form provided by the terms of the plan (lump-sum distribution or an annuity).

How do I check my SSS information? ›

How to check your SSS contributions online
  1. Log in with your user ID and password.
  2. Go to “INQUIRY” and select 'Contributions' Source: sss.gov.ph and The Pinay Investor.
Dec 28, 2023

What will happen if I stop paying my SSS contribution? ›

If he has not paid the required thirty-six (36) monthly contributions, his primary or secondary beneficiaries shall be entitled to a lump sum benefit equivalent to the monthly pension times the number of monthly contributions paid to the SSS or twelve (12) times the monthly pension, whichever is higher.

Can I update my SSS contribution online? ›

Can I change or update my SSS contribution online? Yes. Voluntary members and OFWs can change or update their monthly contributions via the SSS Member Portal. On the Member Portal homepage, hover on the Payment Reference Number (PRN) - Contributions tab, then click Generate PRN.

How can I change my employer details in SSS? ›

Notify the nearest SSS branch office using the "Employer Data Change Request" (SS Form R-8) to update your data/records with the SSS. This will expedite your transactions with SSS and avoid the possibility of being billed of unpaid contributions in case of temporary suspension or cessation of business operation.

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